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Housing Innovation & Stabilization

Connects people affected by homelessness to available resources.

Community Support Services' Housing Innovation & Stabilization Services (the former Homeless Services) division connects people experiencing homelessness and housing instability to available resources and services. In addition, the division collects and shares homelessness and housing data to help set community priorities. 

​Source of Income Protections in County Supported Housing

Mecklenburg County and the City of Charlotte governments have created policy to support individuals and families seeking to obtain safe, quality, affordable housing for low to moderate income households.

County Policy

It is the policy of Mecklenburg County to promote opportunities for individuals and families to obtain safe, quality, affordable housing. This includes aligning resources and policies that support the use of housing vouchers and other rental subsidies in support of affordable housing and to expand development and access to  housing opportunities for low-to-moderate income  households. Rental subsidies, including housing vouchers funded directly or indirectly by local, state, federal, and/or non-profit sources, along with other lawful sources of income, are recognized as key means of providing access to quality affordable housing for low-to-moderate-income households.

As set forth in this policy, prospective eligible residential tenants for County-supported units will not be disqualified from renting a housing unit based on a refusal of the housing owner, operator or developer to consider lawful sources of income.

We're here to answer your questions.

Coordinated Entry: 704-284-9665

Monday-Friday, 8 a.m. - 5 p.m.

For questions regarding access to homeless resources, including emergency shelter and transitional housing.